Wiggins Teape Paper Ltd

Client
Wiggins Teape Paper Ltd, Birmingham Depot. This is one of six warehouse and distribution facilities used for the distribution of Wiggins Teape's products.

Problem
Wiggins Teape's Birmingham depot were having problems running their warehouse to the tight budgets set by head office. They already had terminals linked to the their mainframe computer for accounts and ordering. However this system did not address their local need to monitor and improve their transport and warehouse personnel time keeping, productivity, and costs. Also the cost of running their fleet of trucks needed to be watched, as did their use of outside transport.

Solution
Tailor Made Software wrote a comprehensive Management Information System program for running on a small IBM PC. This enables the managers to know exactly how the plant is operating, and to be aware of the changing business conditions as soon as they happen. The program incorporates the following key features:

  Daily analysis by the program of employee productivity and error rates.

 Analysis of costs for Wiggins Teape Paper's delivery operation, and comparison with use of outside carriers.

 Detailed analysis of costs and utilisation for Wiggins Teape Paper's internal trunking operation, for shifting stock between their warehouses.

  Timely tracking and analysis of departmental spending, and comparison with the budgeted figures.

  Over 100 analysis reports and graphs are produced by the program. Every month these are bound into a book which is used as the definitive statement of the depot's trading position and efficiency.

Result
The Birmingham depot is now the best organised and most efficient in the company. Wiggins Teape Paper head office has decided that similar systems should be installed in their other distribution depots.